TTA-Shiplake Meeting (Zoom)
Thursday, October 22, 2020 2:00 p.m. to 3:00 p.m.
Present: Kurt Low, Katherine Harwood, Anne Hayes, Jim McCarthy, Kathleen Armstrong,
Arnab Majumder, Melanie Ward
- Landscaping, front and back yards
- Front: The contractor is responsible for the delay. Irrigation system has been installed. The plants are due to be delivered on Monday, Oct. 26, and will be planted between Oct. 26 and 30.
- The infill will be done and finally the sod will be laid.
- Work to be completed in about 2 more weeks.
- Back: First step was reinforcing/installing the weatherproof membrane over parking garage under the backyard. Then, after the contractors finish work in the front yard, they were to install additional drainage in the back.
- The infill is being applied now. After that the landscaper will grade, add landfill, and install the interlock walkway and, finally, the dog park.
- The landscaping company states that they can complete the job by the end of November.
- Replacement of roof membrane
- The final section to be completed is over the line of -14 units, a 20-ft by 20-ft section. Likely next Friday the hoist will be removed and this section of waterproofing finished. After that, some final cleanup will be done as needed.
- Anne asks if Shiplake plans to request an AGI based on this project. Kurt will ask.
- Visitor parking
- The delay owes to installation of the new intercom system to admit visitors into the building from the garage. Access will be by the store on the P1 Basement level. The company will fix the system tomorrow and input residents’ data.
- Kurt will also check that visitors leaving the building can gain access back into the visitor parking from this same point. Contractors will remove the old fob reader on the B level and install a sensor instead.
- Each unit will have 3 parking vouchers/credits per month. Each unit/tenant will have a dedicated login with a code in order to register visitors’ vehicles. This email and info will come from Target Park, not Shiplake.
- Once parked, either the tenant or the visitor can pay at the machine in the garage or online after the vehicles are registered on the system.
- For now, several contractors’ vehicles are using the visitor parking spots and several other short-term visitors.
- Shiplake aims to have this available in the next few weeks.
- Pest control
- A problem remains in one unit on the 2nd floor. All units on the 2nd and 3rd floors have been inspected and monitor traps have been installed. Orkin treated only the units with pest activity. Inspections have been carried out, and any units showing activity are being treated as recommended. Since the previous, August 13, meeting, complete floor inspections have been conducted in response to individual residents’ concerns. Orkin installed monitor traps in units and treated units showing pest activity. Any of these units continue to be treated as Orkin recommends.
- Katherine reports that regular Orkin treatments on affected units, every 2 weeks or as Orkin recommends, have drastically reduced the problem. There is also a big decrease in the problem elsewhere in the building.
- Most units with pest activity will be treated every 2 weeks until the problem is resolved and depending on the severity of the problem and residents’ co-operation. Kurt stresses the importance of educating tenants, encouraging them to submit work orders for pest control before the problem grows. Shiplake are currently discussing steps to take to encourage residents to come forward sooner with any pest problems. Shiplake are also discussing preventative maintenance measures in the new year.
- Window cleaning
- Shiplake has held back on this regular item because of the roof work. Once the anchor points on the roof are all inspected formally and approved as secure, Kurt can have the contracted window-cleaning company start.
- The window washing team can work until late fall, depending on the weather.
- Maintenance requests/work orders
- Anne requests more communication for tenants who submit work orders as they often hear nothing especially when the repair or the work will require time to be done. Perhaps an acknowledgment that the request has been received or a quick email that the job will require some time would help.
- Every Wednesday morning the operations team – usually Kurt, Katherine, Marco, and Craig – meet to go over all work orders and other building maintenance issues.
- Owing in part to the pandemic and COVID restrictions, Kurt notes that Shiplake is having much more difficulty hiring enough contractors, such as painters, to keep up with the work with so many tenants moving out and more working from home. So repairs might entail greater delays.
- Heating
- This building has 4 separate zones in its heating system, 2 above 15th floor, and 2 below. In February 2014 all units within the 2 lower zones were upgraded; units within the 2 upper zones of building are yet to be done. Shiplake are considering when the remaining floors and units can be completed.
- City bylaw requires that, as of September 15, heat in apartment buildings be turned on.
- Jim asks about the major boiler-replacement project that was cited in a Tower Renewal Report from the City, for which Shiplake was awarded an AGI. Yet the heat problems go on every year with no apparent change or improvement. Kurt asks for copy of the report, which Jim sends.
- Kurt stresses that Shiplake can lower the excessive heat via work orders for individual units only, sometimes by bringing in a plumber to adjust the pipes. The radiators in some units cannot be adjusted. And he warns that once the radiators are turned off at a tenant’s request, the tenant cannot ask that they be turned on and off again when the weather changes and the heat fluctuates.
- Anne notes the temperature should be 72 F, not in the high 80s F. and higher. Kurt notes that Shiplake has had very few complaints about too much heat.
- Arnab suggests the TTA survey its members about the heat is in their units, to give Shiplake a better idea of the scope of the problem.
- Pool – request that Shiplake post directions of the route through the P1 garage
- Shiplake might do so, perhaps by posting signs and arrows. However, once tenants have walked the route, they will not need a map.
Other
- Masks and elevator service – Shiplake have posted a new sign in the elevators requesting maximum of only 2 people on board at a time, reduced from the former 3. Kurt notes this stems from complaints from some tenants about 3 being too many. He observes that there have instances of arguments that have nearly ended in fisticuffs over this. The City does not recommend a specific number of people per elevator. Kurt will ask the concierges to monitor traffic for the elevators and ensure that all 4 are available at these busy times and not on service.
- Retirement of TTA Chair Anne Hayes – as of October 31. The TTA will notify Shiplake as to her successor.
- New Executive group members – this is the first meeting for Melanie Ward and Arnab Majumder.